BMSA recognizes the expectations that employees, customers and the wider community have; and the requirements of work health and safety laws; that employers protect both employees and non-employees (including contractors, visitors and members of the wider community) against risks to their health and safety whilst at work, or in the workplace.

BMSA is committed to be on the offensive to search for detect and eliminate, so far as is reasonably practicable, any possible areas of risk to safety. BMSA understands that everyone in the business, irrespective of position, has an important role to play, and the business necessity in preventing so far as we can any person being hurt at our workplaces.

SAFETY FIRST ALWAYS
To support your employees keeping the workplace safe, BMSA undertake to:

• Develop and implement effective procedures to systematically identify hazards, assess risks and eliminate or control risk to the lowest level reasonably practicable
• Provide a mechanism for communication and consultation with employees
• Develop and implement systems of work that are safe and without risk
• Provide premises that are safe and without risk to health
• Provide plant (machinery equipment and appliances) and substances used in the workplace that are safe and without risk
• Provide adequate information, instruction, training and supervision to employees and
• Provide adequate facilities for the welfare of employees

The success of our health and safety management is measured by monitoring and reviewing the proactive requirements of our systems to ensure agreed standards of compliance are met and opportunities for improvement are identified.

WHS Policy

BMSA acknowledges the importance of protecting environmental values and recognising obligations, both locally and globally, to present and succeeding generations. Through its planning and practice, BMSA is committed to bringing about improved environmental practices and a greater awareness and understanding of environmental sustainability. BMSA has an Environmental Management System (EMS) in place to promote environmental initiatives. The framework of the EMS is aligned to ISO 14001:2014 (international specification for an environmental management system). The EMS will also assist in the monitoring of more stringent regulations that may be introduced in the future.

BMSA will monitor and continuously improve its environmental performance by setting objectives and refine operation procedures to ensure best practice. To assist in managing the organisations impact on the environment, BMSA undertakes to:

• Minimise environmental liabilities
• Maximise the efficient use of resources
• Reduce waste
• Demonstrate a moral corporate image
• Build awareness of environmental concern among employees and
• Improve environmental performance through more efficient operations.

All BMSA employees have a responsibility to work sustainably and reduce the negative impact of their own activities on the environment.

Environment Policy

Bridgestone Corporation’s Global Corporate Social Responsibility (CSR) Commitment expresses in its Vision (“Our Way to Serve”) that “People” are one of the priority areas for the business, with the aim to:

“Employ our strengths to support our communities and enhance the way people live, learn and work” 

BMSA believe that Indigenous (Aboriginal and Torres Strait Islander) peoples have a valuable contribution to make to Australia, and the Company, both culturally and economically, and as a Company are committed in our support to overcoming the gap between Indigenous peoples and non-Indigenous Australians. It is BMSA’s aims to achieve greater Indigenous participation in our operations and activities nation-wide. This participation will ensure that BMSA benefits from the insights that Indigenous peoples can bring to the Company, and it also provides a means of ensuring that BMSA’s operations are as effective as possible in contributing to the challenges and aspirations of Indigenous people and communities. 

This policy will be supported by individual plans developed to appropriately address the local requirements and support each business unit / contract for mutually advantageous outcomes for the Company, Client’s and Indigenous peoples. These plans may address, but not limited to: 

Employment

Positively encouraging Indigenous people’s participation as employees within the company operations so as to increase the contribution from, and to, Indigenous peoples and communities in each region where we do business. 

Education & Training

In line with BMSA’s strategy for continuous improvement and education, both general and targeted training initiatives will provide for Indigenous participants to undertake training programs. These will be designed to promote the breaking down of barriers between BMSA and Indigenous peoples by helping to make employment and participation more accessible and sustainable. 

Cultural learning and development

BMSA’s aim is to be acknowledged as a trusted business and employer of choice by Indigenous people and communities. To do so the organisation must be able to demonstrate an understanding and empathy of Indigenous issues and values, and continually broaden its knowledge and understanding of Indigenous issues and cultures within the regions in which it operates. A cultural learning program and an ethics framework that reflects, acknowledges and respects Indigenous peoples’ values are a priority for the Company. 

Vendor Relationship

BMSA will seek out vendors who operate locally to our operations who foster Indigenous participation and/or who have Indigenous ownership. The aim is to foster partnerships between our operations and the vendor(s) for the mutual benefit of the parties, thereby providing support for, and encouraging trust within, the local indigenous communities. 

Outcome

BMSA aims to ensure that Indigenous people feel welcome in our business as employees, customers, suppliers and visitors. We will know that we have succeeded when we have a workplace that reflects the diversity of the communities in which we operate.

An essential framework for systematic management of quality 

BMSA TQMS (“The TQMS”) establishes a framework in which BMSA's quality procedures and processes are documented, approved, circulated, communicated, implemented and controlled. The TQMS includes review and improvement procedures to performance improvement is a constant goal. 

The TQMS brings with it these benefits:

• Customer value and trust
• Work is conducted in a planned and systematic way
• Variations are minimised and outcomes are predicable
• Work processes are formalised and documented
• Integrates plan-do-check-act (PDCA) principles into quality practices
• Requirements are documented, implemented and maintained
• Risk is reduced, assurance is increased. 

Application of the TQMS

The TQMS applies to all quality matters in activities and operations controlled BMSA and its related entities and the impact of those activities and operations on the materials, products, and customer satisfaction. 

Basic development principles

Development of The TQMS has followed a series of basic principles:

• Designed to meet Bridgestone Global quality qualification criteria.
• Designed to be readily understandable by anyone who needs to use it
• Provides system tools that help standardise the implementation approach and activities outlined in each element
• Determines responsibilities and accountabilities in line with authority and competence 

Quality Policy

/Content/cms/Policy/General_Warranty_Policy_April_2025.pdf